Courses & Workshops

Microsoft Copilot Studio Masterclass

Build Smart Agents with Microsoft Copilot Studio – No-Code to Low-Code Mastery

This course equips learners with the skills to design, build, and deploy intelligent agents using Microsoft Copilot Studio—without writing code. Through hands-on labs and real-world use cases, participants will explore how to create conversational flows, connect to enterprise data, trigger workflows with Power Automate, and publish copilots across Microsoft 365 environments. Designed for business users and low-code developers, the course emphasizes practical application, security, and scalability to help organizations unlock the full potential of Copilot Studio.

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Course Objective

The objective of this course is to enable learners to confidently design, build, and deploy intelligent agents using Microsoft Copilot Studio through no-code and low-code tools. By the end of the course, participants will understand how to create conversational flows, integrate data sources, automate actions with Power Automate, and publish copilots across Microsoft 365 environments—empowering them to streamline business processes and enhance productivity without writing code.

Who is this course for?

This course is designed for business users, functional consultants, and low-code solution builders who want to create intelligent agents using Microsoft Copilot Studio without writing code. It’s ideal for professionals working in operations, HR, customer service, or IT who are looking to automate workflows, enhance productivity, and deliver conversational experiences across Microsoft 365. No prior coding experience is required—just a curiosity for AI-powered tools and a desire to streamline business processes through no-code and low-code solutions.

Key Topics Covered

Overview of Copilot Studio

Builder – First Chatbot

Builder – Conversational Design

Builder – Data and Generative AI

Builder – Actions

Developer – Topics

Developer – Entities and Variables

Developer – Automations

Developer – Publishing and Analytics

Full Chatbots – Internal HR Chatbot

Full Chatbots – Customer Service Example

Learning Outcomes

Design and build intelligent agents using Microsoft Copilot Studio’s no-code and low-code tools to automate business processes and enhance productivity.

Create conversational flows with topics, entities, and variables that deliver natural, context-aware interactions across Microsoft 365 environments.

Integrate copilots with enterprise data and services to provide dynamic, personalized responses while maintaining security and compliance.

Trigger workflows and actions using Power Automate to extend agent functionality and streamline operations.

Publish, monitor, and optimize copilots across platforms like Teams and web, using built-in analytics to improve performance and user experience.

Additional Materials

Participants will need to have the following materials and tools for this course:

A Microsoft 365 Copilot Subscription

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