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Session 6: Unlocking Internal Knowledge

Thursday, April 23, 202610:00 am12:00 pm
Unlocking Internal Knowledge explores how Retrieval-Augmented Generation (RAG) and specialized AI tools like NotebookLM and Gemini Gems transform static company data into a dynamic, interactive ecosystem. This session demonstrates how to ground AI responses in your actual company files—such as PDFs, emails, and technical manuals—to eliminate "hallucinations" and provide verified accuracy with built-in citations. Beyond simple retrieval, participants will discover how to synthesize hours of document review into instant summaries and connect disparate insights across Gmail, Drive, and Docs. Participants will learn to leverage NotebookLM as a dedicated research assistant to surface hidden connections across hundreds of documents and even convert dense reports into engaging, podcast-style audio overviews. Furthermore, the session introduces Gemini Gems as custom AI experts that act as operational partners, remembering your specific brand voice and instructional constraints to automate repetitive tasks like technical coding mentorship, executive reporting, and customer support. Through practical use cases—from building institutional memory maps to drafting audience-ready content transformations—this session empowers professionals to move from fragmented information to high-fidelity, data-backed execution.

Presentation Slide Deck

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Event Transcript and Notes
Includes all the notes and transcript from Session 6: Unlocking Internal Knowledge.