AI Fundamentals for Work
Understand what AI can do at work, how assistants and agents differ, and how to adopt AI responsibly in your organization.
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The course at a glance
Build skills you can put to work.
This vendor-neutral, nontechnical briefing explains what AI can and cannot do at work today — including how AI assistants differ from AI agents, and how much autonomy it is sensible to give them. You will see how the major platforms (Microsoft 365 Copilot, Google Gemini, ChatGPT and Claude) handle real business work in operations, finance, sales and customer service, what to watch for in licensing and usage-based costs, and how to adopt AI responsibly. You will leave with a clear view of where AI can help your team and the first steps of a 90-day adoption roadmap.
Course objective
Help participants leave able to explain assistants vs. agents, spot three AI opportunities in their own work, compare platforms on clear criteria, and outline first adoption steps for their team or organization.
Who is this course for?
Anyone who uses or will use AI at work — owners, executives, managers and employees — at organizations with 10 or more employees. No prior AI experience or technical background is required.
What we'll cover
Key topics
What you'll take away
Learning outcomes
Before you join
Come prepared
Materials & tools
No specific materials or tools are required.
Prerequisites
No prerequisites are required for this course.
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