
AI Fundamentals for Work
Understand what AI can do at work, how assistants and agents differ, and how to adopt AI responsibly in your organization.
T1 · Professional courses and programs
Build practical skills in AI and business operations through focused seminars, hands-on workshops, and guided programs.
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Put ideas into practice through guided activities and hands-on work. Check each course for its specific outcomes and requirements.
Explore our executive courses and workshops that empower business leaders with the skills and strategies to drive meaningful transformation. Learn to harness the power of AI, streamline operations through automation, lead effective change, and improve decision-making with data and project management tools. Our expert-led sessions deliver practical, hands-on learning aligned with real business goals. Each course offers actionable insights and equips executives and teams with the confidence to lead innovation and elevate organizational performance.
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Understand what AI can do at work, how assistants and agents differ, and how to adopt AI responsibly in your organization.

One real workflow from the Commercial Construction & Specialty Trades industry, shown before and after AI. Where people stay in control, the measures that show whether it worked, and the sensible first step.

One real workflow from the Manufacturing & Fabrication industry, shown before and after AI. Where people stay in control, the measures that show whether it worked, and the sensible first step.

One real workflow from the Professional & Technical Services industry, shown before and after AI. Where people stay in control, the measures that show whether it worked, and the sensible first step.

One real workflow from the Wholesale, Distribution & Logistics industry, shown before and after AI. Where people stay in control, the measures that show whether it worked, and the sensible first step.

Apply Anthropic Claude Team to your workflows with clear human-review points, autonomy boundaries, and cost awareness.

Hands-on workshop: design, build, and automate a KPI dashboard for your business using AI-assisted tools and your own data.

Turn the knowledge behind one business process into a supervised AI assistant — capture it, structure it, configure a working agent with clear boundaries, and test it before use.

Build a reusable AI campaign assistant that plans coordinated marketing assets and drafts them from a structured intake.

Service fundamentals that keep the human touch — plus how to use AI to draft better responses, find answers fast, and know when a person must take over.

Read and use your three core statements — and use AI to speed up analysis while checking every number.

Turn Google Workspace into a dependable operations platform: delegate multi-step work to Gemini, codify team knowledge, and supervise outputs within Gmail, Docs, Sheets, Meet, Drive, and Chat.

Apply Microsoft 365 Copilot to your workflows with clear human-review points, autonomy boundaries, and cost awareness

Build governed Power Platform solutions: apps, approval flows, and bounded agents with human review, in a test environment ready for IT handoff.

Apply ChatGPT Workspace Agents to your real workflows with clear human review, autonomy boundaries, and cost awareness.

Turn strategy into an executable plan with measurable KPIs — use AI to draft, refine, and challenge your operating priorities.

Core project management practice with AI handling routine coordination — scope, schedule, roles, risk, and an AI-assisted status-report routine you can use immediately.

Practical guardrails for AI at work: what a usable AI-use policy contains, where people must stay in the loop, and how to match oversight to what an AI agent is allowed to do.
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Explore custom workforce development for your company or community programs that connect learning, practice, and application.
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